Frequently Asked Questions (FAQ)
FileServe is a premier file hosting provider. We offer high-capacity online storage and remote backup solutions with sophisticated tools for uploading, downloading, and managing your digital files. You can host images, videos, audio, and documents all in one secure location.
Premium and Premium Pro members enjoy:
- Unlimited storage space.
- Unlimited upload file size.
- No download delays and no advertisements.
- Maximum download speeds and resume support.
- Files are never deleted for inactivity.
We offer a wide variety of payment options:
- Cryptocurrency: Securely pay with BTC, ETH, USDT, and more.
- Direct: Credit Cards, Alipay, and WebMoney.
- Resellers: Purchase through our authorized resellers to pay via PayPal, local credit cards, and other regional methods.
- Free Users: Files are kept for 5 days after the last download.
- Registered Users: Files are kept for 60 days after the last download.
- Premium Members: Your files are never deleted as long as your subscription is active.
You can upload almost any file type, from personal photos to large archives. However, we strictly prohibit pornography, nudity, sexual or offensive content, and any material that violates copyright laws. Please refer to our TOS for full details.
Yes. FileServe supports download accelerators (such as IDM) and download resuming for all users, ensuring you can recover your downloads if your connection is interrupted.
No. FileServe respects user privacy. We do not offer a public search engine for files. You are responsible for sharing your download links with your intended recipients.
Registered members can manage and delete files through their User Panel. For guest uploads, a "Delete Link" is provided immediately after the upload process. If you lose this link, the file will automatically be removed once it reaches its expiration date.
If you still have questions regarding our services, please don't hesitate to contact our support team using our contact form.